Contact – X-sun Hardware

CONTACT X-SUN

Let’s Build Something Together.

For product enquiries, bulk orders, dealer/distributor requirements and OEM/white-label enquiries, get in touch with our team.

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PARTNER SUPPORT & FAQ

B2B Operations & Logistics

Shipping & Freight

All India Distribution

We offer global sea, air, and overland freight shipping. Large-scale industrial orders are containerized and dispatched directly from our primary port facility with dynamic GPS tracking.

Standard Lead Times

Off-the-shelf catalog hardware typically ships within 48 hours. Production batches for customized hardware require approximately 4 to 6 weeks, depending on existing foundry schedules.

Customs & Incoterms

All orders are processed under standard EXW or DDP terms depending on preference. Custom filings, clean customs documentation, and unified HS code labels are included in every commercial shipment.

Custom Fabrication

MOQ & Minimum Volume

For tailored extrusions and non-standard castings, our production baseline minimum order quantity is 500 units. CNC milling runs begin at a low-volume threshold of 50 units.

CAD Blueprint Validation

Our in-house engineering squad validates structural CAD blueprints within 72 business hours. Rapid SLS or CNC-milled functional prototypes are dispatched quickly for structural validation.

Quality Certifications

We are fully certified under ISO 9001:2015 and AS9100D. Full lot traceability, comprehensive heat certifications, and mechanical test documents are provided with every production run.

Dealer & Partner Terms

Corporate Credit Lines

Registered OEM and distribution partners are eligible to apply for Net 30 or Net 60 financing. Credit applications typically require 3-5 business days for bank review and limit authorization.

MAP Policy & Pricing

We strictly enforce a cohesive Minimum Advertised Price (MAP) policy on catalog inventory. This preserves sustainable margins across our verified reseller matrix and ensures clean fair-play marketing.

Warranty Processing

All structural hardware carries a standard 5-year industrial warranty. RMA filings are managed entirely through our B2B distributor dashboard, featuring streamlined replacement turnaround times.

Address

Ashiq Ali Road, Bhujpura, Aligarh